Vestacare has recently invested in bespoke and specialised training that will move the organisation forward in developing a highly skilled workforce, able to support complex and challenging needs. 6 staff at Oakdene went on tracheostomy training in response to being asked to support someone with a tracheostomy, with clinical observations currently under way so that we can safely support a young man to experience all the opportunities that his peer group are able to.  36 staff across the organisation have been chosen to be trained in positive behaviour management, safe holds and interventions. This is being delivered by ARC (Assess, Respond and Care) an accredited provider with BILD. Feedback so far is extremely positive with staff saying the 3 day intense training has increased their confidence and skills, and the trainers praising the group for their strong value base and commitment to supporting complex people. One of our managers has just completed a four day intensive Positive Behaviour Coaches course which means she can help staff develop behaviour plans for people we support, and introduce positive behaviour awareness sessions across the organisation. The Care Quality Commission also look for evidence of positive behaviour support and plans and we know we are well on the way to embedding this across our services.