Sian Doran, one of our senior support staff at Oakdene took part in training in Salford on Total Communication. Sian is our Practice Lead in Communication which is a key role for Vestacare as communication, and the different ways that people communicate, is at the centre of everything we do. Sian said that taking part in the various group exercises made her really understand how people feel when we either don’t understand what they are saying or don’t use the right tools. The sessions included understanding of key words, intensive interaction and visuals. Sian has plenty of ideas to introduce to Vestacare such as Talking Mats and Boardmaker tools. She also wants to re-start our popular Signing group, with the help of Nat, who we support, and who is definitely our expert! It’s great when a training course can really inspire our staff, and Sian came back enthusiastic and raring to go!